💳 Refund Policy

Medics Journey Support

Effective Date: 13/02/2011

1. Overview

This Refund Policy explains the terms under which refunds are issued for services provided by Medics Journey Support.

This policy forms part of our Terms of Service.

2. Eligibility for Refunds

We offer full refunds within ten (10) days of payment, provided that:

• The refund request is submitted within the 10-day window

• The service has not been fully delivered or completed

3. Non-Refundable Situations

Refunds will not be issued if:

• The request is made after 10 days from payment

• The service has been fully delivered

• Access has been terminated due to violation of our Terms of Service

• The user is found ineligible due to false or misleading information

4. Payment Processing Fees

• Transaction and processing fees are non-refundable

• All fees are the responsibility of the client

5. Refund Method

Approved refunds will be issued using the original payment method (PayPal, Stripe, Flutterwave, etc.).

Processing times may vary depending on the payment provider.

6. Taxes

Prices for our services do not include taxes. No tax refunds apply.

7. How to Request a Refund

To request a refund, email us at:
📧 support@medicsjourney.com

Include:

• Full name

• Email used for payment

• Date of payment

• Reason for refund request

8. Changes to This Refund Policy

We reserve the right to modify this policy at any time. Changes will be posted on our website.

Continued use of our services constitutes acceptance of the updated policy.